Luxury Mini Coaches  Pty Ltd – 1300 963 639

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Full Charter Hire Terms and Conditions are available on the website and form part of the contract of hire; you are required to read and understand them, as they include important provisions relating to cancellations, passenger conduct, food and beverage restrictions, overtime charges, and other applicable obligations. The terms set out below are provided for convenience only and constitute a brief and non-exhaustive summary, and do not replace or override the full Terms and Conditions published on the website.
TERMS & CONDITIONS – CLICK HERE

Driver Instructions

Regarding Parking at your pickup Location:
Are there any special instructions as to where the bus should park on arrival at your pickup location/s?
E.g. Is it a clearway, no stopping zone, loading zone, taxi rank, STA bus stop? Is it an unsealed road, battleaxe block or any inaccessible location?
Please provide details as to where the bus should park legally at your pickup location or nearby.
* Please note * We cannot wait at government bus stops (STA Bus Zones), taxi ranks, loading zones, no stopping zones or double parking.

Vehicle Use and Booking Terms

  1. Food and Beverages Prohibited
    No food or beverage (including tea and coffee) may be consumed in any vehicle at any time. This requirement is in accordance with applicable Transport for NSW (TfNSW) regulations.
    Only water is permitted.
  2. Responsibility When Booking for Others
    If a booking is made on behalf of another individual, group, or organisation, the person making the booking is responsible for ensuring all passengers are informed of and comply with the charter company’s terms and conditions.
  3. Alcohol Prohibition
    The consumption of alcohol in any vehicle is strictly prohibited. A zero tolerance policy applies and a termination of service and no refund applies.
  4. Booking Changes
    Any request to amend, vary, or modify a booking must be submitted to and approved by the office in writing via email. Changes are not valid unless confirmed in writing by the office.
  5. Driver Authority
    Drivers are not authorised to approve itinerary changes, additional stops, service variations, or any other amendments to the booking. All such requests must be directed to the office for prior written (email or text) approval.